Tailor Made Solution
Comprehensive automation of services includes the maximum automation of all business communication processes with the client. We are ready to offer a solution fully adapted to the peculiarities of your business and in accordance with all your wishes.
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What does customer service automation include?
Automating the process of incoming service in all communication channels
NLP-technology to improve the accuracy of the bot and operator prompts
Integration into mobile applications and other software
Unified communication system for all channels
Calculation of individual metrics and KPI
The possibility of payment for the result (determined individually)
Support in a convenient mode, including 24/7
Dedicated account manager
SLA Warranties
per project
highload services
Integration into the customer's IT infrastructure
Enhanced API
Personal manager
Technical support under the SLA
Opportunities are practically refugee. We will individually review your project and help you use our services as efficiently as possible.
Service startup sequence
Preliminary estimate of the scope of work and signing a contract
Collecting requirements for functionality and integration
Drafting of technical specifications
Development of a solution taking into account the existing IT policies of the company
Placing the infrastructure in a general or dedicated cloud or at the perimeter of the customer
Setting up monitoring the status of the solution and collecting the necessary statistics
Providing documentation for system users
Contact us to learn more about how to use —Āomprehensive service automation in your business