Odnoklassniki messaging and chatbots
Use of messenger apps can replace costly SMS messages and an entire team of operators
Automate your conversations in Odnoklassniki
Connect the channel that is used extensively by 49% of subscribers in Russia (according to random sampling)
Pay for delivered messages only
Save money on mailing and analyze mailing efficiency based on reports
Integration with IT systems
Automate notifications of order, appointment, or delivery status change
Automated responses
Let a chatbot handle most of the messages. It will hand off a conversation to a human operator when needed.
Send messages by phone number
No need to be brief to make your point: 2,048 characters and all types of media files
Service notifications
These notifications are sent from the company's official group (even if the user is not a subscriber). Users can interact with the company and use their chatbot here
Activate any kinds of scenarios
Customize mailing settings to fit your business needs
Reminders and notifications
Send reminders about payments, incomplete orders, and provide details of transactions, charges, and accruals
Order/request confirmation
If a user would like to confirm or change any details, they don't need an operator's assistance. Customers can make changes on their own using the chatbot
Instant responses
When a message is received, the chatbot will instantly answer the customer's questions. This will improve service quality and reduce workload for operators
We can connect an Odnoklassniki business account for free
so that you can use all messenger features to your maximum benefit
Easy ways to send messages
You can set up both regular and one-time mailing.
It's up to you to decide if they will be automated or time-dependent.
It's up to you to decide if they will be automated or time-dependent.
Via Odnoklassniki API
Via Flomni account
Via your IT system
No-code chatbot builder
Create scenarios, add interactive elements, and implement
business processes of any complexity
A single platform for processing requests
Available options correspond to business needs
All types of conversation scenarios
Set up messaging and chatbot scenarios to automate everything you do by hand
Chat platform for operators
Chats from all channels in a single UI with the chat history option
Strong analytics
Reports on mailing efficiency and operator performance, as well as data on customer actions in the chatbot
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