Dialogs is an
omnichannel chat platform.

All channels in a single window, flexible allocation and detailed analytics.

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Efficient communication
at any workload

Flexible allocation settings
Queue monitoring, messenger allocation, forwarding, platform configuration for individual teams and offices
A single customer profile
The Dialogs interface can display all information recorded in a customer card in the IT system
Full chat history
All messages are displayed in the chat, including those with the chatbot and previous operators

Quick and accurate response

Диалоги транспортной компании
Диалоги транспортной компании
Диалоги транспортной компании
Диалоги транспортной компании

Set your own rules

Rights assignment system for operators and supervisors
Disturbed process alerts
Request number forecasts for setting up work schedules
Blacklist
All types of API integration
Receiving and distributing messages among employees
Setting up working and non-working hours
In-app notifications of new messages

Detailed reports

Use default report templates and create your own reports

Статистика диалогов
Операторские сессии
Операторские сессии
Аналитика взаимодействия с пользователем
Статистика диалогов
Операторские сессии
Операторские сессии
Аналитика взаимодействия с пользователем

Get free advice

Our experts will answer all your questions
and help you find the right solution

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