Viber messaging and chatbots
Save on SMS and automate up to 90% of your customer communications
One of the most budget-friendly
messengers for mailing
Keep your costs down — part of your audience already joined Viber
All types of media files to draw attention
An SMS message can't include pictures, and the maximum text length is 268 characters. A Viber message can be up to 1,000 characters long
You pay for delivered messages only
Save money on messaging and be sure that every payment is justified in terms of benefit for your company
Data to analyze mailing efficiency
In your Flomni account, you can evaluate mailing efficiency by any parameter, from delivery status to link clicks
Select the best communication format
Create messages that would meet your business goals
Transaction notifications
Send order status change notifications. Attach links and connect chatbots so that customers can make changes on their own
Ad notifications
Notify your customers of promo campaigns and send out special offers. Use pictures, texts, and buttons with UTM.
24/7 sessions
Support your customers directly in the business chat or connect a chatbot that can do it for you
Create a business account for free
We are partners of Viber for Business, so we can help you create official accounts only.
24/7 customer support via chat
Set up a chatbot just once and stop worrying about repetitive questions.
FAQ
Chatbots can recognize the topic of a question and instantly offer a solution. Faster and more accurate answers mean greater loyalty.
Data retrieval
Customers will automatically receive all relevant data about their orders, appointments, and requests, while operators are free to deal with more important matters.
Making changes
Customers can use chatbots to edit the details of their order or appointment. All data will be saved in your IT system.
No-code chatbot builder
Create scenarios, add interactive elements, and implement
business processes of any complexity
A single platform for processing requests
Available options correspond to business needs
All types of conversation scenarios
Set up messaging and chatbot scenarios to automate everything you do by hand
Chat platform for operators
Chats from all channels in a single UI with the chat history option
Strong analytics
Reports on mailing efficiency and operator performance, as well as data on customer actions in the chatbot
Get free advice
Our experts will answer all your questions
and help you find the right solution
