A single chatbot for
all channels

Automated responding in any media format
with fast handoff when needed.

Чат для команды продаж

High-quality customer service

Instant request processing with no human operators involved

Чат-бот отдела продаж Flomni
Increased customer loyalty
Everyone gets an instant response. IT system data can help chatbots make the communication personal: they will know why users contacted them last time, what they added to the cart and what they ended up buying.
Up to 90% less contact center workload
Chatbots can take care of initial request processing and answer frequently asked questions. Customize the handoff settings to work out challenging issues quickly
Budget optimization is 2 times better
Most requests can be worked out with no human operators involved, so the chatbots would reduce the costs of customer service

Use IT systems integration
to personalize your conversations

Data can help the chatbots complete more requests and increase customer loyalty: they will remember customers' names, birthdays, and favorite colors
Scenario-based communication after mailing and notifications — like rescheduling an appointment or requesting order status details
Automated updates
When information in the IT system or chatbot is changed, all data will be saved. Just create a scenario once to use it in various contexts

Well-controlled processes

Analyze chatbot performance and operator efficiency
Combine requests from all channels in a single operator platform
Set up the handoff scenario for the chatbot
Custom integrations
We can adjust the integration for your specific goals at short notice
Узлы схемы бота

Intuitive no-code chatbot builder

Create scenarios, add interactive elements, and implement
business processes of any complexity

More options

Integration with any system
Release management system
Multi-language option for a single scenario
Create automated tests and run them on schedule
Two environments: workflow and testing
Powerful statistics and analytics
Emergency alerts
Version management, instant backups of chatbot algorithms

Test it in action

See how our chatbot operates

Get free advice

Our experts will answer all your questions
and help you find the right solution

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