A single chatbot for
all channels
Automated responding in any media format
with fast handoff when needed.
High-quality customer service
Instant request processing with no human operators involved
Increased customer loyalty
Everyone gets an instant response. IT system data can help chatbots make the communication personal: they will know why users contacted them last time, what they added to the cart and what they ended up buying.
Up to 90% less contact center workload
Chatbots can take care of initial request processing and answer frequently asked questions. Customize the handoff settings to work out challenging issues quickly
Budget optimization is 2 times better
Most requests can be worked out with no human operators involved, so the chatbots would reduce the costs of customer service
Use IT systems integration
to personalize your conversations
Identification
Data can help the chatbots complete more requests and increase customer loyalty: they will remember customers' names, birthdays, and favorite colors
Self-service
Scenario-based communication after mailing and notifications — like rescheduling an appointment or requesting order status details
Automated updates
When information in the IT system or chatbot is changed, all data will be saved. Just create a scenario once to use it in various contexts
Custom integrations
We can adjust the integration for your specific goals at short notice
Intuitive no-code chatbot builder
Create scenarios, add interactive elements, and implement
business processes of any complexity
More options
Integration with any system
Release management system
Multi-language option for a single scenario
Create automated tests and run them on schedule
Two environments: workflow and testing
Powerful statistics and analytics
Emergency alerts
Version management, instant backups of chatbot algorithms
Test it in action
See how our chatbot operates
Get free advice
Our experts will answer all your questions
and help you find the right solution
