A package solution
for large-scale businesses

Automated processing of large amounts of requests
and unique business processes


Product customization for your business processes

We develop and launch a solution based on years of expertise

We identify bottlenecks in sales and support processes
We offer a solution tailored to your business
We automate the processing of requests in all communication channels
We set up integrations with your IT systems
We support your seamless transition to a new work format

Fast launch with optimal budgets

We can implement solutions in a short time based on your goals and best marketing practices

Pilot version
Ready-made solutions to test hypotheses. After a successful launch, you can add more functions, if necessary
Cloud scaling
You can use Flomni to refine existing solutions and look for new directions
Own server installation
If necessary, we can introduce a ready-made solution into your company's IT environment

Advanced technology for communicating with customers

We can help automate employees' work and improve customer experience

Chat platform for operators
Artificial intelligence
Powerful statistics and analytics
The platform can be integrated with
your hardware and software
Bright Pattern
We can fine-tune any integration at your request.

Premium service

Quick response at any time. We'll be there when you really need us

Personal account manager
24/7 support via chat, email, or call service
Dedicated project manager
Service setup and lifetime support
Quarterly audit
Personal recommendations for development based on best marketing practices

Highest level of data security

We comply with the law and work to protect the platform to reduce the risk of threats

Physical security
Hardware resources are located in distributed data centers connected by dedicated channels. They cannot be accessed by third parties, so even the cloud data is secure.
Network security
L4 DDoS protection. We separate data into segments, use VPN and certified data encryption tools. At the DNS level, some traffic may be passed to third-party recursive resolvers.
Application security
We conduct software code reviews to identify and eliminate system vulnerabilities. We prevent third parties from getting unauthorized access and making changes to the app.
Backups and data encryption
Backups are frequent, and they are created by independent computing resources, which allows us to quickly restore data. Encryption is done using the TLS protocol that utilizes individual key pairs for every user.

A reliable platform tailored to
serve millions of customers

Stable uptime with 99.9% SLA and one-second message delivery
Reliable service with emergency auto-restore functions
All types of formats: use a cloud version or install the service on your own server
Our servers are located in Russia
We care for data security and comply with Russian personal data processing laws
Customize option at your request

Get free advice

Our experts will answer all your questions
and help you find the right solution

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