Flomni and MAX integration for your business
Automate customer communication in a messenger that is rapidly gaining popularity.
More options for service scenarios
Chatbots
Connect up to 5 chatbots to handle inbound requests, automated replies, and routing conversations within the channel
Service notifications
Send customers important personalized messages related to their actions: confirmations, status changes, reminders, and other service notifications.
Mini apps
Create and launch mini apps inside MAX to add convenient user flows and expand how customers interact with your service in one channel.
Flomni is an official MAX partner
Special partner access simplifies registration, connecting the channel, and launching bots for your business scenarios.
Add MAX to Flomni CS cascade mailing chains
Use MAX as one of your mailing channels to improve deliverability and stay in touch with users even when other channels face limitations.
How cascade mailing works
Messages are sent along a chain of channels—from the most accessible to the next—if the user didn’t open or receive the message in the previous one.
This improves the chance of delivery without unnecessary cost.
This improves the chance of delivery without unnecessary cost.
MAX for HR process automation
Integration with Flomni HR helps HR teams stay connected at every stage—from the hiring funnel to onboarding and internal communications.
Combine requests from all channels on the Flomni platform
Connect chatbots to automate responses
Monitor operators and track customer service quality
Dialog automation
Candidate status notifications.
Keep candidates informed about changes to the vacancy and next steps.
Keep candidates informed about changes to the vacancy and next steps.
Onboarding reminders
Send new hires important reminders during the onboarding process.
Important news for employees
Keep your team informed about key updates and internal company news.
All the benefits of MAX for business in one integration
Use the messenger as a full-fledged communication channel in the Flomni ecosystem
Seamless escalation
Hand off typical requests to AI agents and bots, and complex scenarios to staff—without losing conversation context.
Integration into business processes
Link MAX communication with internal systems to trigger notifications, status updates, and other event-driven scenarios.
Pay for delivered messages
Control communication costs and pay only for messages that were delivered to the recipient.
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